legal warning
You trust Roca Mood and we try to take care of you.
At Roca Mood we want to offer you the best user experience and, for this reason, we care about your safety. Surely you would prefer to spend time taking a look at our store, but since we take transparency very seriously, as well as regarding the data you give us, how we treat it, what it is used for, the rights you have in relation to it, and how to exercise them, we tell you everything here.
For this reason, we provide you here with an extract as a summary of everything you will find in our legal texts (if you wish to make any legal query or in relation to the processing of your personal data, do not hesitate to contact us by writing to info@ rocamood.com
- General information
- Owner identification
- Acceptance
- General terms and conditions of use and purchase
- Privacy Policy
- Terms of sale
- Responsibilities and rights
- Written communications and notifications
- Nullity or ineffectiveness of the clauses
- Modification or end of products or services
- Applicable law and jurisdiction
1. GENERAL INTRODUCTION
In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you that the Website and the Internet portal https:/ /www.rocamood.com/ (hereinafter, the "Website") is owned by Lucía Rodríguez Camacho, with registered office at C/ Pizarro, 19, 1izqB - 28004, Madrid and with DNI 28847975H, email: info@rocamood. com.
This legal notice regulates the conditions of use of the aforementioned internet portal. Throughout the site and hereinafter, Roca Mood and the terms “we”, “us” and “our” refer to Roca Mood.
Roca Mood offers this website, including all information, tools and services available and the user (you) is conditioned upon acceptance of all terms, conditions, policies and notices established on our website.
By visiting our site and/or purchasing something from Roca Mood, you engage in our “Service” and agree to the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies at which referred to in this document and/or that are available through hyperlinks. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. We remind you that by accessing or using any part of the site, you agree to the Terms of Service.
If you do not agree to all the terms and conditions of this agreement, then you should not access the website or use any of the services. If the Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.
Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the updated version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of the Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform, which allows us to sell our products and services to you.
We reserve the right to refuse to provide service to anyone, for any reason and at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform or adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, usp of the Service, or access to the Service or any contact on the website through which the service is provided, without express permission by writing from us.
The headings used in this agreement are included for convenience only and will not limit or affect these Terms.
2. IDENTIFICATION OF THE OWNER
- Identity: Lucía Rodríguez Camacho (hereinafter Roca Mood or “we”).
- Tax: Self-employed, with DNI: 28847975H
- Registered office: C/PIZARRO, 19, 1IZQB - 28004, MADRID
- Email: info@rocamood.com
3. ACCEPTANCE OF CONDITIONS
Access or use of this website implies acceptance of these general conditions, as well as any additions or modifications that we may make in the future. We understand that our clients are responsible for reading the general conditions of use that are in force at all times.
The conditions of use of this website are indefinite. We reserve the right to modify its content at any time without prior notice.
4. GENERAL CONDITIONS OF USE
Access to the website is free for its users. In general, access and use of the website does not require prior subscription or registration of its users.
Your commitment is to use this website as well as its contents in a correct and lawful manner in accordance with current legislation, good faith and generally accepted uses. You also agree not to take actions that could damage or disable the website, overload it or prevent other users from using it.
The violation of the rights of Roca Mood or its legitimate owners on the contents of rocamood.com is prohibited, as is the reproduction, distribution or modification of the website or its contents and its use for commercial or advertising purposes without our prior authorization. .
The language used by the owner on the website will be Spanish. Roca Mood is not responsible for the user's failure to understand or understand the language of the website, nor for its consequences.
Roca Mood may modify the contents without prior notice, as well as delete and change these within the website, such as the way in which they are accessed, without any justification and freely, not being responsible for the consequences that they may cause to users. .
It is prohibited to use the contents of the website to promote, contract or disseminate advertising or information of one's own or of third parties without the authorization of Roca Mood, nor to send advertising or information using the services or information made available to Roca Mood. users, regardless of whether the use is free or not.
The links or hyperlinks that third parties incorporate in their web pages, directed to this website, will be for the opening of the complete web page, and cannot express, directly or indirectly, false, inaccurate or confusing indications, nor incur in unfair or illicit actions in against Roca Mood
5. INTELLECTUAL PROPERTY RIGHTS
Roca Mood is the owner of the intellectual and industrial property exploitation rights of this website and all the content included in it. Both the design of the website, the photographs, videos, logo, brand name, information and content included as well as the design of the products sold here are protected by Spanish legislation on intellectual and industrial property rights in our favor. .
Therefore, the total or partial reproduction of this website, the use of its contents for commercial or illicit purposes, as well as its computer processing, public communication, distribution, dissemination, modification, transformation or decompilation without our prior authorization is prohibited. You may only use the material included on this website for your personal and private use.
In the case of hyperlinks from third-party pages that direct to any of the rocamood.com pages, the total or partial reproduction of the contents that are part of the website will not be permitted, nor will the inclusion of false, incorrect or inaccurate information of the content or products of Roca Mood, as well as the use of "linking" techniques that lead to confusion for the user or involve improper use of the reputation or content of Roca Mood.
We will be in charge of ensuring compliance with these conditions as well as the proper use of the content included on the website, exercising all civil and criminal actions that apply in the event of infringement or non-compliance with these conditions by any person.
6. ACCURACY, COMPLETENESS AND TIMELINESS OF THE INFORMATION
We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without first consulting more accurate, complete or timely information. Any reliance on the material on this site is at your own risk.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
7. MODIFICATIONS OF SERVICES, PRODUCTS AND PRICES
The prices of our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of the content) at any time without notice.
We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
If a price is obviously incorrect, this may force Roca Mood to cancel the purchase and return the amount paid in the best way possible. This operation can be done at any time.
8. PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange in accordance with our return policy.
All product orders are subject to product availability. In this sense, if difficulties arise regarding the supply of products or if there are no items in stock, we reserve the right to provide you with information about substitute products of equal or greater quality and value that you can order. If you do not wish to order such substitute products, we will refund any amounts you may have paid.
We have made every effort to display the colors and images of our products, in the store, as color accurate as possible. We cannot guarantee that your computer monitor will display colors accurately.
We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Private consumers have the right to return the order within 14 days from the date of receipt of the order. This right applies only in the event that the product and its original packaging can be returned in the same condition as when received. If consumers use their right to return an order, they must contact Roca Mood to obtain an address to send the merchandise. In the case of opting for express return, if you are outside the European Union or if you want to make more than one exchange or return, the costs will be borne by the customer. If an item is damaged during transport, Roca Mood must be contacted within 14 days for information regarding compensation.
9. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to reject any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information used for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Return Policy.
10. OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We will have no liability whatsoever arising from or related to your use of tools provided by third parties.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the third-party provider(s).
We may also, in the future, offer you new services, products and/or features through the website (including, the release of new tools and resources). These new features and/or services will also be subject to these Terms of Service.
11. SOCIAL NETWORKS
We inform you Roca Mood may have a presence on social networks. The processing of data carried out on people who become followers on social networks (and/or carry out any link or connection action through social networks) of the official pages of Roca Mood will be governed by this section, as well as those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user.
Roca Mood will process your data for the purposes of correctly managing your presence on the social network, informing you of activities, products or services of Roca Mood, as well as for any other purpose that the regulations of Social Networks allow.
The publication of content is prohibited:
- That are allegedly illicit by national, community or international regulations or that carry out activities that are allegedly illicit or contravene the principles of good faith.
- That violate the fundamental rights of people, lack courtesy on the Internet, annoy or may generate negative opinions in our users or third parties and in general any content that Roca Mood considers inappropriate.
- And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection and intellectual and industrial property rights.
Likewise, Roca Mood reserves the right to remove, without prior notice from the website or the corporate social network, any content that is considered inappropriate.
12. THIRD PARTY LINKS
Certain content, products and services available via our Service may include material from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any third-party materials, products, or services.
We are not liable for any harm or damages related to your purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.
13. USER COMMENTS, RECRUITMENT AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail , or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you have sent to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for comments; or (3) to respond to comments.
We may, but have no obligation to, monitor, edit or remove content that we determine is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, use another identity that is not legitimate, or mislead third parties or us as to the origin of your comments. You are solely responsible for the comments you make and their accuracy. We take no responsibility and assume no liability regarding any comments posted by you or any third-party.
14. PERSONAL INFORMATION
Your submission of personal information through the site is governed by our Privacy Policy.
15. USE OF “COOKIE” TECHNOLOGY
The website uses cookies, you can consult our Cookies Policy, which respects confidentiality and privacy at all times.
16. ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order) .
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No updated specification or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
17. PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe or violate our or third parties' intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to present false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will compromise the functionality or operation of the Service or of any related website, other sites, or the Internet; (h) to collect or track personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other sites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
18. EXCLUSION OF WARRANTIES; LIMITATION OF LIABILITY
Both access to the website and any non-consensual use that may be made of the information contained therein is the exclusive responsibility of the person doing so. Roca Mood will not be liable for any consequence, damage or harm that may arise from said access or use. Roca Mood is not responsible for any security errors that may occur or for any damage that may be caused to the user's computer system (hardware and software), or to the files or documents stored therein, as a consequence of:
The presence of a virus on the user's computer that is used to connect to the services and content of the website. Nor from computer programs that deteriorate or may deteriorate the users' computer systems or equipment when accessing its website or other websites that have been accessed through links on this website.
A malfunction of the browser or the use of an outdated or defective version of the browser itself.
We do not guarantee or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We refer to interruptions in the connection that occur during the transmission of data, computer viruses, breakdowns or disconnections in the operation of the telematics system, blockages caused by deficiencies or overloads of telephone lines, as well as damage caused by third parties through unauthorized intrusions.
Roca Mood is not responsible for the reliability and speed of the hyperlinks that are incorporated into the website to open others. Roca Mood does not guarantee the usefulness of these links, nor is it responsible for the content or services that the user may access through these links, nor for the proper functioning of these websites.
Roca Mood is not responsible for the use of the products or content included on the website by third parties, especially illicit, negligent, fraudulent or contrary to these general conditions, good faith, generally accepted uses. and public order, being the exclusive responsibility of the user who purchases or accesses them.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without notice.
You expressly agree that your use of, or ability to use, the service is at your sole risk. The service and all products and services provided through the service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
In no case will Roca Mood, our managers, employees, affiliates, agents, collaborators, suppliers, service providers or licensors be responsible for any damage, loss, claim, or direct, indirect, incidental, punitive, special or consequential damages of any kind. , including, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, as a result of the use of any of the services or products purchased through the service, or for any other claim related in any way to the use of the service or any product, including, but not limited to, any error or omission in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or made available through the service, even if advised of its possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
In the event of any illegitimate or suspicious use of the contents of the website, we reserve the right to interrupt or deny, at any time and without prior notice, access to the website and its services to the user who is the author of the illegitimate or suspicious use.
We undertake to apply all necessary measures to try to guarantee our visitors the absence of viruses, worms, Trojan horses and similar elements on our website. However, these measures are not infallible and, therefore, we cannot completely ensure the absence of said harmful elements. Consequently, we will not be responsible for any damage that they may cause to our visitors.
Likewise, we have signed all the necessary contracts for the continuity of the website and we will make our best efforts so that it does not suffer interruptions, but we cannot guarantee the absence of technological failures, nor the permanent availability of the website and the services contained therein. and, consequently, we do not assume any responsibility for any damages that may be generated by lack of availability and access failures caused by disconnections, breakdowns, overloads or network outages not attributable to Roca Mood.
19. USER RESPONSIBILITY
Your commitment is to use the services of the website in accordance with the terms expressed in this Legal Notice, being responsible for not using this website or the contents included in it to carry out activities contrary to the law, morality, order. public and, in general, the conditions established in this legal notice. Your opinions and activities on rocamood.com are your exclusive responsibility, and we cannot be held responsible for any damages or losses resulting from these actions.
As a user, you agree not to use the website to provide services, carry out advertising activities or commercial exploitation.
All the information you provide must be truthful. You must guarantee the authenticity of all data that you communicate as a result of completing the forms necessary for registration and access to certain services. In any case, you will be solely responsible for any false or inaccurate statements you make and for any damage caused to Roca Mood or third parties due to the information you provide.
Anyone who sends communications to this website or its owners will be responsible for their content, also with regard to their truthfulness and precision, and Roca Mood is therefore not responsible for the information and content introduced by third parties. However, and in compliance with the provisions of art. 11 and 16 of Law 34/2002, on Information Society Services and Electronic Commerce, Roca Mood makes itself available to all users, authorities and security forces to actively collaborate in the withdrawal or its removal. case blocking of all content that could affect or contravene national or international legislation, third party rights or morality and public order. If you consider that there is any content on the website that could be subject to this classification, please notify us immediately.
20. INDEMNIFICATION
You agree to indemnify, defend and hold harmless Roca Mood and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including fees. reasonable attorneys' fees, made by any third party due to or resulting from your breach of the Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
21. DIVISIBILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be effective to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of the other remaining provisions.
22. TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you cease using our site.
If in our sole judgment you fail, or are suspected of having failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to including the termination date; and/or accordingly we may deny you access to our services (or any part thereof).
23. COMPLETE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals. , whether oral or written, between you and us (including, but not limited to, any prior version of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the writing group.
24. APPLICABLE LAW AND JURISDICTION
In general, the relations between Roca Mood and the users of its telematic services, present on the website, are subject to Spanish legislation and jurisdiction.
Roca Mood and the users, expressly waiving any other jurisdiction that may apply to them, submit to the courts and tribunals of the user's domicile for any controversy that may arise from access or use of the website. In the event that the user is domiciled outside of Spain, Roca Mood L and the user submit, expressly waiving any other jurisdiction, to the courts and tribunals of the domicile of Madrid.
25. CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
26. CONTACT INFORMATION
If you have questions about these legal terms you can write to info@rocamood.com.
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